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Order Management & Fulfilment

Intelligent Order Orchestration at Scale

Sterling OMS specialists with implementations across retail, telecom and distribution. End-to-end supply chain integration — from ERP to WMS to last-mile delivery.

IBM Sterling OMSFluent CommerceAptosOneStockNebula
Capabilities
📦

Order Management Systems (OMS)

Sterling OMS implementation and customization · Global inventory visibility across channels · Order splitting, routing and consolidation · Reverse logistics and returns management.

🏢

B2B Distribution Platforms

Multi-site B2B commerce solutions · Complex pricing and catalogue management · Bulk order automation · Direct-to-retailer enablement.

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Inventory & Warehouse Integration

Real-time inventory synchronization · Multi-location stock management · WMS integration and optimization · Automated replenishment systems.

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Fulfilment Optimisation

Multi-channel order fulfilment · Buy online, pick up at store/dealer · Location-based routing · Payment verification and fraud prevention.

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Supply Chain Visibility

End-to-end order tracking · Spare parts management · Vendor management systems · Real-time status updates.

Case Study: Global Sports Merchandise (Fanatics)

Sterling OMS powering e-commerce for major sports leagues · 150+ team properties, 1,080+ vendor relationships · Global inventory visibility and order consolidation.

Case Study: Telecom (Telstra)

Complete spare parts management system · Automated routing and part determination · Vendor management and reverse logistics · Warehouse network modelling support.

Case Study: Fraud Prevention (Costco)

Integrated 3rd-party payment verification with Sterling OMS · Prevented duplicate check usage across orders · Real-time validation — delivered under tight timelines with minimal defects.

300M+
Orders/day capability
1,080+
Vendor relationships managed