22 Years of Enterprise Trust
Since 2003, we've been at the forefront of digital transformation — helping enterprises harness the power of technology to achieve extraordinary results. Founded by ex-IBM professionals, today we are a boutique AI-native global systems integrator trusted by Fortune 500 brands across six continents.
What Drives Us
🏆 Delighted Customers
From 300+ daily B2B orders to 35-site deployments — real results at real enterprise scale.
👥 Dedicated Team
100+ certified professionals across 12 global locations. AI-literate — every role requires AI tool proficiency.
🤝 Trusted Partners
Premium partnerships with HCL Software, IBM, Anthropic, Commercetools and more.
💡 Real Innovation
Continuously evolving from IBM WebSphere to composable MACH and agentic AI — ahead of every wave.
Global Footprint
🇺🇸 United States — North America HQ
🇬🇧 United Kingdom — European base
🇮🇳 India — Engineering powerhouse (Bengaluru & Chennai)
🇸🇬 Singapore — APAC hub
🇵🇭 Philippines — CX & operations (Manila & Clark)
Key Milestones
Founded in Bangalore
Started by ex-IBM professionals to provide digital transformation services. IBM WebSphere Commerce implementation expertise from day one.
Enterprise Growth
Secured major enterprise clients including Vodafone, Telstra and Canon. Expanded into APAC and Telecom verticals.
Platform Partnerships
Became certified partners with IBM WebSphere Commerce, Sterling Commerce (OMS, B2Bi) and other leading enterprise platforms.
Global Expansion
Opened offices in Singapore, Australia and the United States. Extended delivery reach to six continents.
300+ Projects Delivered
Reached milestone of 300+ successful implementations across 6 continents — managing $6B+ in annual GMV.
Universal Commerce Launch
Introduced our proprietary composable commerce platform — transitioning from pure SI to platform-and-services company.
AI-Native Pivot
Full AI transformation — Cursor, Copilot and Claude Code deployed to all engineers. GCC-as-a-Service launched. Universal Commerce XCaaS go-live with first reference clients.
The Team
Experienced leaders driving innovation and excellence across all our operations globally.
Manohar Durai
Chairman & CTO
Architect of Cnetric's 22-year journey. Expert in IBM Sterling, HCL Commerce, MACH architecture and agentic AI protocols (MCP, ACP, AP2).
Lalit Yagnik
Chief Digital Officer
Digital transformation strategist. Spearheads client digital strategy, platform architecture and innovation initiatives.
Dennis Menendez
SVP, Partner & Customer Success
Drives global go-to-market strategy, strategic alliances and customer success across Americas, EMEA and APAC.
Mithran Durai
Chief Business Officer
Business operations and delivery excellence. Responsible for business development and client relationships globally.
Suby Thomas
Chief Delivery Officer
Delivery and solutions leadership. PMP certified with 20+ years of enterprise programme management expertise.
Rajesh Bernard
Chief Growth Officer
Growth strategy and market expansion across Universal Commerce SaaS, AI services and GCC-as-a-Service.
Advisory Team
Santosh Erram
Strategic Advisor
Sales & Marketing — Cnetric Solutions & Universal Commerce, Global GTM & Growth
Carlo Visani
Strategic Advisor
Sales & Marketing — Cnetric Solutions & Universal Commerce, GTM & Growth EMEA